Tuesday, November 01, 2011

Is Something Happening Here?

First Netflix, which had to issue an apology for splitting its business into two and effectively raising prices. It lost hundreds of thousands of customers. Then Bank of America, which backed down on its plan to charge for debit card use after angry customers threatened to close their accounts. The American consumer--cornered by unemployment, falling incomes, and rising prices--is not so docile anymore.

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