How many Americans just aren't tech savvy? In a major new survey of Americans and technology, Pew Research Center has come up with an estimate: 30 percent.
To measure the size of the "low-tech" public, Pew asked two separate questions:
Question 1. "Overall, how confident, if at all, do you feel using computers, smartphones, or other electronic devices to do the things you need to do online?" and
Pew classified those who responded "only a little/not at all" to Question 1 AND those who responded that they usually need help to set up a new electronic device to Question 2 as having "lower tech readiness." Those who said they were somewhat/very confident in using digital devices AND they usually are able to set up and learn how to use a new device on their own as having "higher tech readiness."
So who are the "lower tech" Americans? Older adults, of course...
Source: Pew Research Center, The Internet and the Pandemic
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