Monday, November 25, 2019

Please and Thank You: How We Talk to Smart Speakers

One in four Americans (25 percent) has a smart speaker—such as an Amazon Alexa or a Google Home—in their house, according to a Pew Research Center survey. Younger adults are more likely than those aged 50 or older to have a smart speaker...

Smart speaker ownership by age
Aged 18 to 29: 32%
Aged 30 to 49: 28%
Aged 50 to 64: 19%
Aged 65-plus: 19%

Those who own a smart speaker worry that it is collecting data about them, with 54 percent saying they are "somewhat" or "very" concerned. The fear of being overheard—and judged—might explain this survey finding: 54 percent of smart speaker owners occasionally or frequently say "please" when speaking to their device.

Source: Pew Research Center, 5 Things to Know about Americans and Their Smart Speakers

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