Providing customers with a seamless mobile interface is critical to the success of businesses today. For proof, look no further than the findings of a recent Pew survey of household internet access. Fully one in five Americans does not have broadband service at home and relies on a smartphone to access the internet. This is especially true for Hispanics and younger adults...
Smartphone-only internet access at home by race/Hispanic origin
Whites: 14%
Blacks: 24%
Hispanics: 35%
Smartphone-only internet access at home by age
Aged 18 to 29: 28%
Aged 30 to 49: 24%
Aged 50 to 64: 16%
Aged 65-plus: 10%
Many older adults have neither broadband nor smartphone access to the internet at home—17 percent of the 50-to-64 age group and 40 percent of people aged 65-plus.
Source: Pew Research Center, Declining Majority of Online Adults Say the Internet Has Been Good for Society
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